GENERAL TERMS AND CONDITIONS
1. SCOPE OF APPLICATION
The following General Terms and Conditions apply to all orders placed via our online shop.
2. CONTRACTUAL PARTNER, CUSTOMER SERVICE
The sales contract is concluded with Schmidt Bettwaren GmbH. You can find further information about us in the imprint. You reach us for questions, complaints and objections Monday – Friday 09.00 – 18.00 o’clock + Saturday 09.00 – 14.00 o’clock under the telephone number 0641 / 74007.
3. CONCLUSION OF CONTRACT
By placing the products in the online shop, we make a binding offer to conclude a contract for these articles. The contract is concluded by clicking on the order button to accept the offer for the goods contained in the shopping cart. Immediately after sending the order, you will receive another confirmation by e-mail.
A condition for the effective conclusion of a contract is always that the order process is completed when the order is sent
4. SHIPPING COSTS
In addition to the indicated product prices there are shipping costs. You can find out more about the shipping costs in the offers.
Payment will be made in advance.
We will give you our bank details in the order confirmation and deliver the goods after receipt of payment.
Is possible at any time during our opening hours.
We do not deliver to packing stations.
8. RETENTION OF TITLE
The goods remain our property until full payment has been made.
9. TRANSPORT DAMAGE
If goods with obvious transport damage are delivered, please complain such errors as soon as possible to the deliverer and contact us immediately. Failure to make a complaint or contact us has no consequences whatsoever for your statutory claims and their enforcement, in particular your warranty rights. However, you help us to be able to assert our own claims against the carrier or transport insurance.
10. REVOCATION NOTICE
You can find our cancellation policy here.
11. AGREEMENT TO BEAR COSTS WHEN EXERCISING THE RIGHT OF REVOCATION
We make use of the possibility to impose the costs of the return on you in the context of the exercise of the legal right of revocation reproduced in the above instruction as follows: You have to bear the regular costs of the return if the delivered goods correspond to the ordered goods and if the price of the goods to be returned does not exceed an amount of 40.00 euros, or if you have not yet provided the consideration or a contractually agreed partial payment for a higher price of the goods at the time of the revocation.
12. CONTRACT LANGUAGE
The language available for the conclusion of the contract is German.
Right of revocation
You can revoke your contractual declaration within 14 days without giving reasons in writing (eg letter, fax, e-mail) or – if the goods before the first expiration is left to you – also by returning the goods. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also not before fulfillment of our information obligations under Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB and our obligations under § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. The timely dispatch of the revocation or the goods suffices to comply with the revocation period.
The revocation is to be addressed to:
Schmidt Bettwaren GmbH
Fax: 0641 / 740 09
In the event of an effective revocation, the services received by both parties shall be returned and any benefits derived (e.g. interest) shall be surrendered. If you are unable to return or surrender the goods or services received or their uses (e.g. advantages of use) to us, or if you are unable to return or surrender them in full or in part, or only in a deteriorated condition, you must compensate us for the loss in value. For the deterioration of the goods and for any use made of them, you only have to pay compensation if the use or deterioration is attributable to a handling of the goods, which is understood through the “examination of the properties and functionality” as testing and trial and error of the respective goods, such as is possible and customary in a retail shop. Goods that can be sent by parcel post are to be returned at our risk. You have to bear the regular costs of the return if the delivered goods ordered and if the price of the goods to be returned does not exceed an amount of 40 euros or if you at a higher price of the goods at the time of revocation yet the consideration or a contractually agreed partial payment have not provided, otherwise the return is free for you. Items that cannot be sent by parcel post will be collected from you. Obligations only refund of payments must be fulfilled within 30 days. The period begins for you with the dispatch of your declaration of revocation or the goods, for us with their receipt.
End of the revocation instruction